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Faculty of Business, Economics and Informatics

Agile Coach

Name: Sinja Christiani
Degree: MSc in Computer Science and Business Administration, UZH
Profession: Transformation & Agile Coach
Employer: Deloitte

What does a Transformation & Agile Coach actually do?

You accompany a team and its individuals through their transformation to greater agility. In this role, you observe and support with the aim of developing the team's inherent potential and finding the working methods that will lead to the best results for them in the long term.

How to become a Transformation & Agile Coach?

As is so often the case, there are many roads to Rome. After more than ten years of project work in a technical environment, I myself ventured into a new role: in an HR team that was in the middle of a transformation towards agility. From this role, I actively helped to shape the further development of the team and later took on the role of agile coach. Other possible paths are via a position as a Scrum Master or via business agility consulting.

Why is it important for companies to promote agility?

A key aspect of agility is the ability to adapt quickly to new circumstances and to continuously improve. On the one hand, this is achieved through a new type of management that defines goals and removes obstacles ("servant leadership"), while the "how" is decided entirely by the self-organised team. Combined with working in short "sprints" that are concluded with a feedback and learning process, this leads to better and more targeted results.

What do agility and transformation mean to you personally?

I am only satisfied if I can change something and grow with my tasks - that's why "transformation" is the norm rather than the exception for me. And agile leadership simply makes intuitive sense: leadership based on vision, principles and trust instead of micromanagement, hierarchies and status.

Transformation & Agile Coach: A job for the future?

Absolutely. Among other things, agility requires individual team members to take on more responsibility and no longer simply follow top-down instructions. This can also be overwhelming. The role of the agile coach compensates for this to a certain extent by providing support and helping the teams to grow with these new tasks.

As of December 2021